Corporate Etiquette for Sales People

If you want to be a successful salesperson, it is essential to observe proper etiquette at all times. The way other people perceive you as a professional can have an enormous impact on whether or not they choose to do business with you. Don’t miss out on opportunities to make sales and form relationships with long-term customers and referral sources because of etiquette issues.

Business Social Etiquette - Having strong social etiquette skills and being able to positively present oneself is no longer a luxury, but an expectation in today’s increasingly competitive society and workplace. According to a recent Harvard Business Review, 80% of all jobs landed in the past 10 years were achieved through social networking. Etiquette Principles will provide practical tips on strategies to be effective and achieve one's goals when at a business or social event. 

Manners and Principles - Etiquette Principles will teach you to incorporate consideration, respect, and honesty into your everyday life. Job skills get you in the door, but people skills get you the deal, the contract, the promotion, and the best relationships. Good manners make for good business. Learn the “why” behind the manners and principles of etiquette to rise above the competition.   

Dining & Table Manners - A high percentage of executives say their most successful business meetings are conducted at a restaurant over a meal. Employers also say that a person’s table manners may be a deciding factor in landing a deal. Etiquette Principles will guide you through the place setting, utensils, wine selecting, course ordering, business discussion, and more. 

Image - Whether you like it or not, image matters. How you dress speaks volumes about what kind of person you are and how you feel about yourself. If your employees are not living up to company expectations with regard to image, look to Etiquette Principles to make a difference. Throughout this course, employees will learn that what you wear says a lot about who you are and where you want to be. Part of what builds a great relationship is your appearance and what people think about you. 

Body Language - What do you do if the person you are selling to crosses his arms mid-appointment? Are you sending the wrong signals to prospects, coworkers or clients without even realizing it? Learn the best tips to win over customers and build trust. After all, 55% of our nonverbal communication is our body language. In this session, you will learn to understand the needs and desires of customers and develop an awareness that will give you a competitive edge. 

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